Everything cafe owners ask before they switch.

Kawhe Loyalty replaces physical stamp cards with a digital system. You display a unique QR code in-store, customers scan it to join, and you award digital stamps through the platform. Once customers reach the required number of stamps, they can redeem rewards directly in-store.

Setup is quick and simple. Once your account is created, you can customise your stamp program, generate your QR code, and start accepting customers immediately.

Yes. You can define how many stamps are required for a reward, what the reward is, and adjust your program to suit your business goals.

Yes. You can update your reward setup, branding, and card details as your cafe changes. That means you can start simple, then refine your loyalty card once you see what works best for your customers.

To get started, you just need your cafe details, your reward offer, and the number of stamps needed to unlock it. Once that is set up, you can generate your QR code and start enrolling customers right away.

 

Digital loyalty programs encourage customers to return more frequently. Because stamps are stored digitally, customers are less likely to lose their progress compared to physical cards.

Customers join by scanning your cafe’s QR code or opening a join link. Their loyalty card opens on their phone straight away, with no app download required.

Customers can still use their loyalty card in the browser without Apple Wallet or Google Wallet. Wallet support is optional, so they can join, collect stamps, and redeem rewards either way.

Rewards unlock automatically once a customer reaches the required number of stamps on their digital card. Staff can then see the status and redeem the reward at the counter.

Kawhe includes built-in scan protection to help prevent duplicate or accidental double-stamping. This makes the process more reliable for staff and helps protect the integrity of your loyalty program.

Yes. Multiple staff members can use the system across different devices, so your team can keep the loyalty flow moving during normal service.

Staff open Kawhe Merchant App, scan the customer’s code, and either add a stamp or redeem the reward in a few seconds. The flow is designed to stay quick during busy cafe service.

Yes. Staff can use standard iPhone or Android devices with Kawhe Merchant App to scan, stamp, and redeem rewards during service.

Yes. Once a customer has earned enough stamps, staff can see that the reward is available and redeem it at the counter. The process is designed to stay quick and clear during normal cafe service.

No. Kawhe Loyalty works using QR codes and smartphones. There is no need for expensive POS integrations or additional hardware.

No. Kawhe is designed to work without a complicated POS integration. You can launch using QR codes, join links, and the scanner flow on staff devices.

Yes. Kawhe Loyalty uses encrypted connections to protect customer information. We only collect necessary information (such as name and email) to manage loyalty accounts, and we do not sell or share customer data.

Kawhe only collects the information needed to run your loyalty program and manage customer cards. This may include details like name or contact information, depending on your setup, so you can identify customers and support their loyalty account properly.

The free plan gives you the essentials to launch your first digital loyalty card. You can create a stamp card, share it by QR code, let customers join without downloading an app, and use Kawhe Merchant App to stamp and redeem rewards.

Multi-location loyalty features are planned for future releases. Right now, Kawhe is focused on making digital loyalty simple and reliable for independent cafes and small operators, with broader group features coming later.